This privacy statement was last updated on February 29, 2024 and applies to citizens and legal permanent residents of the United Kingdom.

In this privacy statement, we explain what we do with the data we obtain about you via https://marinediscovery.co.uk. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

• A first and last name
• An email address
• A telephone number

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We retain this data until the service is terminated.

1.2 Payments

For this purpose we use the following data:

• A first and last name
• An email address
• A telephone number

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We retain this data until the service is terminated.

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner's Office:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Jersey Office of The Information Commissioner
2nd Floor 5 Castle Street
St. Helier
Jersey
JE2 3BT

St Martin’s House
Le Bordage
St. Peter Port
Guernsey
GY1 1BR

9. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

10. Contact details

Marine Discover Penzance
Shed 5
Albert Pier
Penzance Harbour
Penzance
Cornwall
TR18 2LL
United Kingdom
Website: https://marinediscovery.co.uk
Email: info@marinediscovery.co.uk
Phone number: 07749 277110

Annex

Privacy Policy This privacy policy outlines how Marine Discovery Penzance utilises and safeguards any information you provide when using this website. Marine Discovery Penzance is dedicated to ensuring the protection of your privacy. If we request specific information by which you can be identified while using this website, rest assured that it will only be utilised in accordance with this privacy statement. Marine Discovery Penzance reserves the right to modify this policy by updating this page periodically. It is advisable to check this page from time to time to stay informed about any changes. This policy has been effective since 29/02/2017.  

What we collect

We may collect the following information:

• name contact information including email address

What we do with the information we gather

We collect this information to enhance the quality of our service, specifically for the following purposes: 1) Contacting you regarding your booking. 2) Periodically sending promotional emails about new products, special offers, or other information that we believe you may find interesting, using the email address you have provided.  

Security

Our commitment lies in ensuring the security of your information. To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to protect and secure the information collected online.

How we use cookies

A cookie is a small file that seeks permission to be stored on your computer's hard drive. Upon your agreement, the file is added, and the cookie assists in analyzing web traffic or notifying you when you visit a specific site. Cookies enable web applications to customize their operations based on your individual preferences, needs, likes, and dislikes by gathering and remembering information. We utilise traffic log cookies to identify the pages being accessed. This helps us analyze data regarding web page traffic, enhancing our website to meet customer needs. The information collected is used solely for statistical analysis, and once analyzed, the data is removed from the system. In essence, cookies contribute to improving our website by allowing us to monitor the pages you find useful and those you do not. It's important to note that a cookie does not grant us access to your computer or any information about you, except for the data you choose to share with us. You have the option to accept or decline cookies. While most web browsers automatically accept cookies, you can usually modify your browser settings to decline them if you prefer. However, this may limit your ability to fully utilize all features of the website.  

Links to other websites

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@marinediscovery.co.uk We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

  You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info@marinediscovery.co.uk If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.